Search found 27 matches

by Goldfish
Thu Nov 28, 2019 8:10 am
Forum: Faults & Technical
Topic: Infotainment system re-booting for no reason
Replies: 19
Views: 4003

Re: Infotainment system re-booting for no reason

Final update: SEAT Finance have accepted my complaint against my Arona, as the infotainment system in my car is not 'fit for purpose'. After 4 visits to the dealer in 4 months, I had asked to reject the vehicle - csince the fault has been present since Week 2 of ownership - and SEAT have agreed. So ...
by Goldfish
Thu Nov 21, 2019 8:30 am
Forum: Faults & Technical
Topic: Infotainment system re-booting for no reason
Replies: 19
Views: 4003

Re: Infotainment system re-booting for no reason

Arona returned. Garage had the car for 2 days. They decided it was a software fault and this has been updated. Going to speak to SEAT Financial Services once they have received the work report. If the software fix didn't work on the 1st visit, why should it then work on the 4th visit?
by Goldfish
Wed Nov 06, 2019 10:24 am
Forum: Faults & Technical
Topic: Infotainment system re-booting for no reason
Replies: 19
Views: 4003

Re: Infotainment system re-booting for no reason

After speaking to SEAT Finance yesterday, I've now booked the car back in on 19th November for a diagnostic - at their request - and I'll be in discussion to 'reject' the car. Report needs to be created for this issue and then sent to SEAT Finance before negotiations can take place.
by Goldfish
Tue Nov 05, 2019 10:32 am
Forum: Faults & Technical
Topic: Infotainment system re-booting for no reason
Replies: 19
Views: 4003

Re: Infotainment system re-booting for no reason

It happened again last night - 04/11/2019!. Infotainment system froze and after taking the key out of the ignition, the screen stayed on for 2-3 seconds and the radio was still playing. Going to garage again today to discuss, and SEAT Finance have already been made aware of the situation. That goodn...
by Goldfish
Mon Oct 21, 2019 8:47 am
Forum: Faults & Technical
Topic: Infotainment system re-booting for no reason
Replies: 19
Views: 4003

Re: Infotainment system re-booting for no reason

My Arona has now had the control unit from the glovebox replaced last week. Took the car out for a 2 hr drive there - with the sat nav on to warm things up - and back, and everything was working fine. Weather was only 10-12c though.
by Goldfish
Thu Oct 10, 2019 7:32 am
Forum: Faults & Technical
Topic: Infotainment system re-booting for no reason
Replies: 19
Views: 4003

Re: Infotainment system re-booting for no reason

Latest update. Infotainment control unit has finally arrived. Car booked in for next week to have this replaced. I've also had a few instances of the system rebooting at only 15.5c, to there goes my 21.5c warm temperature argument out the window. Advised by Consumer Advice Scotland to write a letter...
by Goldfish
Mon Sep 09, 2019 7:46 am
Forum: Faults & Technical
Topic: Can infotainment screen take the heat?
Replies: 5
Views: 1204

Re: Can infotainment screen take the heat?

Hi there. My £700 iPad works in hot weather, and I expect my £19,000 Arona to do the same. So will wait to see what happens when the new control unit is added in a few weeks.
by Goldfish
Wed Sep 04, 2019 1:30 pm
Forum: Faults & Technical
Topic: Infotainment system re-booting for no reason
Replies: 19
Views: 4003

Re: Infotainment system re-booting for no reason

Call from garage today. Control unit arrival delayed until w/c 23rd September, so no fix as yet. My main issue now is that once the part is replaced, there is hardly likely to be another 21.5+c warm day from now on, so it will be harder to prove the reliability of the new part and the infotainment s...
by Goldfish
Fri Aug 30, 2019 1:26 pm
Forum: Faults & Technical
Topic: Infotainment system re-booting for no reason
Replies: 19
Views: 4003

Re: Infotainment system re-booting for no reason

Latest update. Car booked in for Wednesday 4th September to have control unit replaced.
by Goldfish
Tue Aug 27, 2019 6:40 am
Forum: Faults & Technical
Topic: Infotainment system re-booting for no reason
Replies: 19
Views: 4003

Re: Infotainment system re-booting for no reason

Spoke to garage. Explained that if the issue is not resolved then I will be rejecting the vehicle! Quick call by the garage to SEAT technical support, and the garage have come back and said that they will replace the 'control box', which sits in the glovebox. SEAT have been reluctant to replace this...

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