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Clock Reset Itself to Zero

26K views 23 replies 12 participants last post by  Benneth73  
Clock reset, today, on its own. First time for months.
Xcellence Lux 2018 petrol DSG.
I think it was posted on here some time ago that the clock defaults to CET but will correct to UK time on use of DAB radio.
This time I was using DAB radio, changed to AM, then changed back, still on CET.
 
number6 said:
belknap said:
just spoke to seat uk who say there no outstanding issues for the clock problem ..which seems very strange as of the number of people who have posted about this problem on the seat forum
The Seat dealer in Ipswich said that there are seeing a number of these and are asking for details of any such events, noting what else was happening at the time. Seat UK have to keep denying it until they have no option. I'm sure that they are quietly working on it and waiting until they are forced to pay dealers to carry out the work.
It hasn't reset to trip and mpg zero for a few weeks but the clock keeps going backwards and forwards, by 1 hour every so often, which is corrected by turning ignition off and on. Then, while parked today, I watched the clock go from 12:56 to 12:57 and back many times. After a while it jumped to 1:03 and has been OK since.
 
belknap said:
just spoke to seat uk who say there no outstanding issues for the clock problem ..which seems very strange as of the number of people who have posted about this problem on the seat forum
The Seat dealer in Ipswich said that there are seeing a number of these and are asking for details of any such events, noting what else was happening at the time. Seat UK have to keep denying it until they have no option. I'm sure that they are quietly working on it and waiting until they are forced to pay dealers to carry out the work.
 
number6 said:
My DSG Xllence Lux started today with clock and all mpg settings back to zero.
Seat dealer said that they are aware of a developing issue which is limited to certain batches (mine new from factory Aug 2018)
They are seeking details of symptoms and vehicle activity around the relevant times.

My problems (maybe not related) started two days ago with the SatNav trying to divert me, because of overnight roadworks, but it was the middle of the day. Was it seeing a failing clock time?

Then when I went to reset the time, the menu advised me that I was not on GPS time setting but Manual time setting. This had also changed.
Not sure what else may have changed but Seat dealer said 'nothing to worry about' and could I please give them updates to help build up a database of faults symptoms and possible causes.
They also asked for my mileage (which just turned 6500 on fully functioning odometer). Maybe the problem is 'built in' to the software around a time or mileage?
If you have these issues, please make sure that you report this to your Seat dealer.
Today the clock has reset itself to GMT instead of BST.
 
My DSG Xllence Lux started today with clock and all mpg settings back to zero.
Seat dealer said that they are aware of a developing issue which is limited to certain batches (mine new from factory Aug 2018)
They are seeking details of symptoms and vehicle activity around the relevant times.

My problems (maybe not related) started two days ago with the SatNav trying to divert me, because of overnight roadworks, but it was the middle of the day. Was it seeing a failing clock time?

Then when I went to reset the time, the menu advised me that I was not on GPS time setting but Manual time setting. This had also changed.
Not sure what else may have changed but Seat dealer said 'nothing to worry about' and could I please give them updates to help build up a database of faults symptoms and possible causes.
They also asked for my mileage (which just turned 6500 on fully functioning odometer). Maybe the problem is 'built in' to the software around a time or mileage?
If you have these issues, please make sure that you report this to your Seat dealer.