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Discussion Starter · #1 ·
Hi guys I've currently got a Renault Kadjar S Nav which I've had for just over 2 years, and thinking of getting the Arona 1.6 diesel dsg through Motability, so went to my local seat dealer in Warrington to have a look at the ones there, after waiting in the showroom listening to the staff talking about their wk end for 5 mins i asked to speak to the mobility specialist, when i was shown to him i asked him for a brochure only to be told that there isn't any and I'd have to go online to look at the available models even though he had his laptop open, i then asked to have a look at the ones on the forecourt he said I suppose I could show you so went outside to be shown inside one only to waite another 5 mins and noticed he was sat back at his desk, safe to say I left without looking inside one and don't think I'll be going back there either, has anyone else experienced customer service like it and is there another Seat garage in the northwest you can recommend regards fez
 

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fezr5gtt said:
Hi guys I've currently got a Renault Kadjar S Nav which I've had for just over 2 years, and thinking of getting the Arona 1.6 diesel dsg through Motability, so went to my local seat dealer in Warrington to have a look at the ones there, after waiting in the showroom listening to the staff talking about their wk end for 5 mins i asked to speak to the mobility specialist, when i was shown to him i asked him for a brochure only to be told that there isn't any and I'd have to go online to look at the available models even though he had his laptop open, i then asked to have a look at the ones on the forecourt he said I suppose I could show you so went outside to be shown inside one only to waite another 5 mins and noticed he was sat back at his desk, safe to say I left without looking inside one and don't think I'll be going back there either, has anyone else experienced customer service like it and is there another Seat garage in the northwest you can recommend regards fez
Welcome, sadly there are still dealers like that of all marques, I had a awful experience with one SEAT dealer recently and went to another for my Arona. The service could not have been any more polar opposites!! If you state what city you live in maybe someone else can recommend a better dealer...
 

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It's probably too far for you but I have just ordered mine from what used to be Westgate Seat in Grimsby. They are now part of the D M Keith group.
The sales guy I dealt with has been there for 13 years and his sales manager for 15.
Great personal service, allowed me to take a demo out on my own and couldn't be more helpful. On top of what I thought was a good deal I managed to get a full tank of fuel and a set of mats too.
 

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Discussion Starter · #5 ·
Thanks for your comments guys I've decided to look for something else as I went to the Seat dealer in Wigan and Was told the build time was averaging 6 months now it's getting up to 11 months with customers cancelling their orders with them.
 
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