Front Assist

Faults and Technical chat for the Seat Arona
Speedysteven
Posts: 40
Joined: Tue Jul 17, 2018 1:11 pm

Re: Front Assist

Post by Speedysteven » Fri Mar 01, 2019 2:41 pm

pflatout wrote:
Thu Feb 28, 2019 1:27 pm
Had car in with dealer today,thay say the sensor is ok, no faults.😟

Stuart123
Posts: 10
Joined: Sat Feb 01, 2020 10:04 am

Re: Front Assist

Post by Stuart123 » Fri May 22, 2020 10:13 am

Hello all, just reading all the problems with front assist, i got my arona just before Christmas and front assist was working fine, then maybe three weeks later the symbol on the display showed the front assist with an egg timer on it, now the manual says it's calabrating, but it never changes, it's stuck on that setting so obviously it's not working, any idea's any body how to fix it? 🙄

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BigFatPaulie
Posts: 196
Joined: Wed Sep 18, 2019 2:31 pm

Re: Front Assist

Post by BigFatPaulie » Fri May 22, 2020 3:48 pm

Stuart123 wrote:
Fri May 22, 2020 10:13 am
Hello all, just reading all the problems with front assist, i got my arona just before Christmas and front assist was working fine, then maybe three weeks later the symbol on the display showed the front assist with an egg timer on it, now the manual says it's calabrating, but it never changes, it's stuck on that setting so obviously it's not working, any idea's any body how to fix it? 🙄
Take it up with your supplier ?
........M M M M My shARONA
Seat Arona Xcellance Lux 1.6 oil burner DSG

Nivram
Posts: 19
Joined: Fri Aug 17, 2018 7:31 am

Re: Front Assist

Post by Nivram » Sat May 23, 2020 7:34 am

My front assist also stopped working after a few weeks. Both dealer and SEAT UK deny any fault. My ARONA Excellence Lux is now about 18 months old and the system simply does not work.
I hope your experience with your dealer and SEAT are better than mine - they are just not interested!!!

number6
Posts: 134
Joined: Fri Aug 31, 2018 5:25 pm

Re: Front Assist

Post by number6 » Sat May 23, 2020 12:36 pm

Nivram wrote:
Sat May 23, 2020 7:34 am
My front assist also stopped working after a few weeks. Both dealer and SEAT UK deny any fault. My ARONA Excellence Lux is now about 18 months old and the system simply does not work.
I hope your experience with your dealer and SEAT are better than mine - they are just not interested!!!
You say "stopped working" but did you get the message '"the front assist sensor is impaired" ? I did, when the car was a few days old, and in my case the front sensor was simply not located properly, maybe by a millimetre. It just clips into place. The dealer said that it must have been knocked by something. However they did fix it in a few seconds under warranty. I suppose that it makes sense for it to do this as a degree or two of angle out of true could cause sudden emergency braking or a failure to brake.

Nivram
Posts: 19
Joined: Fri Aug 17, 2018 7:31 am

Re: Front Assist

Post by Nivram » Sat May 30, 2020 3:53 pm

Sorry for the delay responding
No message errors show at all. My front assist is simply”dead” with no functional practicality at all.
Interestingly the the system did work fine for another 3 weeks from new

Snowdaddy
Posts: 421
Joined: Fri Mar 30, 2018 3:53 pm
Location: London / Surrey border

Re: Front Assist

Post by Snowdaddy » Sun May 31, 2020 7:34 am

Nivram wrote:
Sat May 30, 2020 3:53 pm
Sorry for the delay responding
No message errors show at all. My front assist is simply”dead” with no functional practicality at all.
Interestingly the the system did work fine for another 3 weeks from new
I assume you mean broken, rather than turned off (or changed to low sensitivity) which you can do in the car settings assistance menu

I vaguely remember someone mentioned a software update that fixes it (sounds like a particular version caused it to stop in certain circumstances). Perhaps ask for the software fix under warranty. If it is software it would be in a technical bulletin, although that doesn’t mean the service receptionist will have read and remembered it.
Arona Xcelence Lux 115 tsi DSG monsoon grey with orange roof, leather and alcantara interior. Also have a Skoda Roomster.

Nivram
Posts: 19
Joined: Fri Aug 17, 2018 7:31 am

Re: Front Assist

Post by Nivram » Mon Jun 01, 2020 7:41 am

Many thanks for the comments.
My SEAT dealer has been involved many times trying unsuccessfully to resolve this issue. SEAT’S Factory rep has been involved and quite frankly their attitude to this problem has been pathetic!
SEAT has basically walked away from this issue and refuse to investigate further, leaving me with a dud safety system.

It’s a shame really, because every other aspect of the ARONA is golly good - that is with the exception of deleted essentials such as: no rear cabin light; no rear passenger heating/ventilation; no coat hanger etc. etc. etc.

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BigFatPaulie
Posts: 196
Joined: Wed Sep 18, 2019 2:31 pm

Re: Front Assist

Post by BigFatPaulie » Mon Jun 01, 2020 1:28 pm

Is the car less than 6 months old ? or... was it within 6 months that you first reported the fault to them ?
If so, you have a clear right under the consumer rights act to reject the car...
You've given them ample chance to rectify this so give em some handbag !
........M M M M My shARONA
Seat Arona Xcellance Lux 1.6 oil burner DSG

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