New Arona FR Sport

All Seat Arona related discussions
Sbarker
Posts: 135
Joined: Tue Jul 10, 2018 12:00 pm

Re: New Arona FR Sport

Post by Sbarker » Wed Nov 11, 2020 10:47 pm

pks1414 wrote:
Wed Nov 11, 2020 9:35 am
Finally sorted, apart from Logos issue. dealership are contacting Seat technical to see what they say, apart from that, Seat Connect all working, no more primary user error messages and I can do an awful lot from my phone.

I think the Logo problem could drag because they will need to somehow unlock protection rights somewhere in the Radio, not media or Bluetooth they all read .png or .jpeg for album covers ??
Glad your connect sorted. Logo issue still with factory and agree think will take time too. It's same on all new Skoda and vw too

pks1414
Posts: 39
Joined: Wed Jun 27, 2018 8:00 am

Re: New Arona FR Sport

Post by pks1414 » Sat Nov 28, 2020 12:53 pm

I had a call from Seat UK regarding Radio Logo issue, effectively Seat aren't doing anything about it and my case is now closed. I find that absolutely unbelievable, Seat are supplying new Cars that have a problem (albeit small) and by the looks of it their response is basically, so what

lfcman
Posts: 97
Joined: Sat Jul 18, 2020 6:19 am
Location: Liverpool

Re: New Arona FR Sport

Post by lfcman » Sat Nov 28, 2020 2:28 pm

That is not right at all,call that customer service,I don’t.

pks1414
Posts: 39
Joined: Wed Jun 27, 2018 8:00 am

Re: New Arona FR Sport

Post by pks1414 » Sat Nov 28, 2020 6:28 pm

That's who I spoke to, they had been in touch with Seat in Spain

lfcman
Posts: 97
Joined: Sat Jul 18, 2020 6:19 am
Location: Liverpool

Re: New Arona FR Sport

Post by lfcman » Sat Nov 28, 2020 6:43 pm

A certain poster on here had this subject mentioned in Auto Express not long ago,time to update the magazine perhaps?.

Sbarker
Posts: 135
Joined: Tue Jul 10, 2018 12:00 pm

Re: New Arona FR Sport

Post by Sbarker » Sat Nov 28, 2020 11:09 pm

pks1414 wrote:
Sat Nov 28, 2020 12:53 pm
I had a call from Seat UK regarding Radio Logo issue, effectively Seat aren't doing anything about it and my case is now closed. I find that absolutely unbelievable, Seat are supplying new Cars that have a problem (albeit small) and by the looks of it their response is basically, so what
I have been told the same no fix on any vw group cars with mib3 info screens so that's all new seat models! My garage still have a case open but no news. Lots Skoda owners complaining too. I will write to auto express again. Be good if anyone else can do too, maybe what car as well

Sbarker
Posts: 135
Joined: Tue Jul 10, 2018 12:00 pm

Re: New Arona FR Sport

Post by Sbarker » Tue Dec 01, 2020 6:43 pm

Had software over the air update on my my 21 Arona first one. Not sure what updated but these are the versions now in attached.

But now the service partner functionality no longer works and been disabled! Had notification and on app all service partners now gone, can't find any in UK!

Screenshot_20201201_130305_com.seat.connectedcar.mod2connectapp.jpg

IMG-20201201-WA0005.jpeg

IMG-20201201-WA0001.jpeg


lfcman
Posts: 97
Joined: Sat Jul 18, 2020 6:19 am
Location: Liverpool

Re: New Arona FR Sport

Post by lfcman » Tue Dec 01, 2020 6:56 pm

Quite glad I have the 2020 MY Arona and don’t have to put up with this nonsense.

Sbarker
Posts: 135
Joined: Tue Jul 10, 2018 12:00 pm

Re: New Arona FR Sport

Post by Sbarker » Thu Dec 03, 2020 1:24 pm

Sbarker wrote:
Tue Dec 01, 2020 6:43 pm
Had software over the air update on my my 21 Arona first one. Not sure what updated but these are the versions now in attached.

But now the service partner functionality no longer works and been disabled! Had notification and on app all service partners now gone, can't find any in UK!
Does anyone else have this in their app? Service partners no longer available.

Found out what over air update was now running a 2020 Sept Map version, previously was a 2019 Nov version.

pks1414
Posts: 39
Joined: Wed Jun 27, 2018 8:00 am

Re: New Arona FR Sport

Post by pks1414 » Fri Dec 11, 2020 9:05 am

Same problem here, I have to admit, I think that the Unit fitted in these vehicles is badly flawed. I would love to know if Seat/VW/Skoda are looking at these issues. Apart from the previous issue I still cannot figure out why it can see the album covers of Albums that are sitting on my Type C USB yet it cannot see jpg/bmp/png files on a type C USB????. I know its only a small itch but its an annoying itch and It all seems to have been put on the backburner

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