Manual gearbox issues

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Stapehillarona
Posts: 6
Joined: Sat Jun 01, 2019 9:44 am

Manual gearbox issues

Post by Stapehillarona » Sat Jun 01, 2019 9:53 am

Had our new Arona for about a week now. It is the FR with the 115bhp engine and noticed the gearbox is a bit notchy. Had test driven a couple of Arona’s before ordering and did not notice same issue. When occasionally selecting first gear it does not always fully engage and have to put back into neutral and re-engage. Just wondering if anyone else has had same issue. One thing that I look for in a car is a nice smooth gearbox where gearchange is smooth and soft and so far this has not been the case with this particular car.


Snowdaddy
Posts: 373
Joined: Fri Mar 30, 2018 3:53 pm
Location: London / Surrey border

Re: Manual gearbox issues

Post by Snowdaddy » Sat Jun 01, 2019 11:03 am

Doesn’t sound 100% correct, would get dealer to look at under warranty

Possibilities include clutch not depressing properly (catching on pivot), clutch fluid low or slave cylinder faulty, or gear-linkage misaligned, faulty gear selector which is catching. If just happening on one gear would guess it is selector alignment
Arona Xcelence Lux 115 tsi DSG monsoon grey with orange roof, leather and alcantara interior. Also have a Skoda Roomster.


Stapehillarona
Posts: 6
Joined: Sat Jun 01, 2019 9:44 am

Re: Manual gearbox issues

Post by Stapehillarona » Sat Jun 01, 2019 11:20 am

Thanks Snowdaddy, I will arrange with my Seat dealer to check it out. Was interested to know if this was an issue with anyone else primarily so that I could mention it to the dealer.


theforestdweller
Posts: 55
Joined: Wed Nov 21, 2018 2:44 pm

Re: Manual gearbox issues

Post by theforestdweller » Sat Jun 01, 2019 12:00 pm

I have the same spec Arona. Initially my gearbox was decidedly "notchy", but now with 2K miles on the clock has settled down considerably and is now perfecly smooth changing both up and down the box. One thing I did find initially is that the clutch has to be depressed to its fullest extent to make gear changes, but maybe that was just different to my previous vehicle. I'm not conscious now of any effort or specific actions to ensure a smooth change.
Arona FR Sport 1.0 115ps - Arrived 05.03.2019

When the experts are agreed, the opposite opinion cannot be held to be certain (Bertrand Russell)


Stapehillarona
Posts: 6
Joined: Sat Jun 01, 2019 9:44 am

Re: Manual gearbox issues

Post by Stapehillarona » Sat Jun 01, 2019 12:34 pm

Thanks ‘theforestdweller’. That is reassuring to know. Only done 600 miles so far so will monitor. Might still ask dealer to check it out if it continues as it is.


DomesticExtremist
Posts: 72
Joined: Tue Jan 29, 2019 8:04 pm

Re: Manual gearbox issues

Post by DomesticExtremist » Sat Jun 01, 2019 12:55 pm

My manual gearbox has been perfect from day one, as was the test drive one.
I'd get it back to the dealer.
SE Technology TDI 95


Stapehillarona
Posts: 6
Joined: Sat Jun 01, 2019 9:44 am

Re: Manual gearbox issues

Post by Stapehillarona » Mon Jul 15, 2019 10:19 am

Took car into my dealer and went out for drive with mechanic. Typically nothing happened until we got back to garage and then the mechanic felt it trying to get first gear. They did full testing including checking gearbox oil and then diagnosed that the gear selector mechanism required adjusting to meet the correct specification. Seems a lot better now they have done that but don't know how it can leave the factory if it was not set correctly.


MotorMan
Posts: 52
Joined: Mon May 13, 2019 9:47 am

Re: Manual gearbox issues

Post by MotorMan » Mon Jul 15, 2019 1:12 pm

Seems to be increasingly the case that patchy manufacturing quality control assumes that the end-user will identify and rectify the problems that should have been identified and sorted at the factory. A false economy really. It's ok that any faults are covered by warranty but not good for Seat's image or purchaser's blood pressure. Hope it's all sorted now though.
Xcellence 115PS Red/ Black roof


number6
Posts: 105
Joined: Fri Aug 31, 2018 5:25 pm

Re: Manual gearbox issues

Post by number6 » Mon Jul 15, 2019 1:21 pm

MotorMan wrote:
Mon Jul 15, 2019 1:12 pm
Seems to be increasingly the case that patchy manufacturing quality control assumes that the end-user will identify and rectify the problems that should have been identified and sorted at the factory. A false economy really. It's ok that any faults are covered by warranty but not good for Seat's image or purchaser's blood pressure. Hope it's all sorted now though.
Motor Man, you say it's a false economy. Can you back that up.
I worked in an industry that purchased many timber doors and windows. We noticed a sudden increase in complaints and rectification work needed. The manufacturer had cut 'Quality Control' staff by over 90%. This left them with complaints on about 15% of items. These they fixed under warranty. The cost of these repairs/replacement was a fraction of the savings in quality control staff costs. So, for them, it was a huge money saver. Could the same apply here?


DomesticExtremist
Posts: 72
Joined: Tue Jan 29, 2019 8:04 pm

Re: Manual gearbox issues

Post by DomesticExtremist » Mon Jul 15, 2019 2:53 pm

number6 wrote:
Mon Jul 15, 2019 1:21 pm
MotorMan wrote:
Mon Jul 15, 2019 1:12 pm
Seems to be increasingly the case that patchy manufacturing quality control assumes that the end-user will identify and rectify the problems that should have been identified and sorted at the factory. A false economy really. It's ok that any faults are covered by warranty but not good for Seat's image or purchaser's blood pressure. Hope it's all sorted now though.
Motor Man, you say it's a false economy. Can you back that up.
I worked in an industry that purchased many timber doors and windows. We noticed a sudden increase in complaints and rectification work needed. The manufacturer had cut 'Quality Control' staff by over 90%. This left them with complaints on about 15% of items. These they fixed under warranty. The cost of these repairs/replacement was a fraction of the savings in quality control staff costs. So, for them, it was a huge money saver. Could the same apply here?
It may have been cheaper to fix shoddy doors out in the field, but you also have to figure out how much business they lost by customers preferring a supplier whose products work as specified first time. Only the most relaxed of builders would put up indefinitely with having to go back to their own clients to rectify faults, warranty or no.
SE Technology TDI 95


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