Waiting time for new order?

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datingdiva
Posts: 9
Joined: Tue Feb 27, 2018 10:48 am

Waiting time for new order?

Post by datingdiva » Tue Feb 27, 2018 10:56 am

I ordered an Arona Excellence Lux on 3rd January and I've still not got any date for build, etc.

Never ordered Seat before so don't know if this is normal for them as a company, but it seems quite a long time to wait to get any idea of a rough delivery time?

Anybody else got dates for orders?


Maziac
Posts: 52
Joined: Tue Feb 27, 2018 12:10 pm

Re: Waiting time for new order?

Post by Maziac » Tue Feb 27, 2018 12:16 pm

I too have exactly the same problem. Ordered the Arona Xcellence Lux on 12 January 2018 and when I asked the dealer yesterday to give me an idea of build date and delivery date, he said that they had no idea themselves and had no way of finding out. They are reliant on Seat telling them and there is currently nothing on their systems which they can interrogate.

Marvellous!


Dolphinfriendly1012
Posts: 299
Joined: Sat Nov 04, 2017 11:12 am
Location: Leicestershire

Re: Waiting time for new order?

Post by Dolphinfriendly1012 » Tue Feb 27, 2018 12:27 pm

I was told a couple of weeks ago that the lead times are about 4 months if it's coming from the factory.
Seat Arona Fr Sport 1.5, Mystery Blue and Grey. Sport line pack matte silver, mud flaps, sill protectors, boot mat, blue wheel centres, blue calipers, console mats and leather armrest.(Sold)


Maziac
Posts: 52
Joined: Tue Feb 27, 2018 12:10 pm

Re: Waiting time for new order?

Post by Maziac » Tue Feb 27, 2018 12:37 pm

Thanks for that. It's very useful to know.


Baggy
Posts: 118
Joined: Mon Jan 15, 2018 7:38 pm

Re: Waiting time for new order?

Post by Baggy » Tue Feb 27, 2018 2:34 pm

Don’t understand why you don’t have any any info ? My dealer showed me their info screen and mine is confirmed week 10 - I ordered my FR the 2nd week of Jan similar time to you , only difference is the model .. Would they build in model blocks ? I would at least expect a build week expectation by now
X


Ian.s
Posts: 68
Joined: Thu Nov 30, 2017 7:09 pm

Re: Waiting time for new order?

Post by Ian.s » Tue Feb 27, 2018 5:40 pm

Ordered my Xcellence lux DSG monsoon grey/orange roof in early November, contacted dealer for update, pleased to be told vehicle being built this week (build week 9) so should be in UK in about 2 weeks.
Arona Xcellence lux 115psi DSG, monsoon grey / orange roof.


SalopianSandancer
Posts: 10
Joined: Tue Feb 27, 2018 7:03 pm

Re: Waiting time for new order?

Post by SalopianSandancer » Tue Feb 27, 2018 7:19 pm

I ordered an Xcellence 1.0 TSI on 12th Jan and received confirmation from the dealer last week that it is built and awaiting shipping.
No idea on timescales beyond that.

According to a thread I've seen on the SEATCupra forum, in early Feb the wait times for the Arona were 10-12 weeks for Petrol and 12-14 weeks for diesel.


Maziac
Posts: 52
Joined: Tue Feb 27, 2018 12:10 pm

Re: Waiting time for new order?

Post by Maziac » Tue Feb 27, 2018 7:55 pm

Thanks everyone for sharing experiences. My dealer is obviously clueless. Will pressure him again.


datingdiva
Posts: 9
Joined: Tue Feb 27, 2018 10:48 am

Re: Waiting time for new order?

Post by datingdiva » Wed Feb 28, 2018 7:30 pm

Thanks everybody for all your comments.

I chased my dealer today (yet again) and he said that there is nothing on the system, except that cars ordered in February would be subject to an additional 1 month's delay.

I will continue to chase!


PETE
Posts: 8
Joined: Fri Mar 02, 2018 4:10 pm

Re: Waiting time for new order?

Post by PETE » Fri Mar 02, 2018 4:32 pm

ORERED MY FR 1.5 ON JAN 11th WAITING AT DEALERS ON FEB 14th PICKED UP YESTERDAY . CAN SOME ONE MAKE THE SNOW GO AWAY


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