Dealership Service & Customer Support Comments...

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Boris
Posts: 15
Joined: Sun Jul 01, 2018 4:19 pm

Dealership Service & Customer Support Comments...

Post by Boris » Sun Sep 09, 2018 10:55 pm

Is it possible to "Pin" this topic to allow members to comment on the standard of their vehicle servicing / repair / support from their local Dealership?

This could possibly encourage migration from dealerships that are below par to those which provide good value for money, or have proven to be helpful ....

Boris.

(Approaching 4k miles in 'Her xcellence 1.0 TSI and still impressed.)
2018 Arona Xcellence manual 115 PS.TSI Ist Ed. Heated seats & screen washers
Spare wheel & Beats system.
Grey with an orange ? roof Rear PAX windows + boot glass tinted


Tagsantite
Posts: 18
Joined: Mon Jul 23, 2018 8:28 am
Location: Lincolnshire

Re: Dealership Service & Customer Support Comments...

Post by Tagsantite » Mon Sep 10, 2018 7:13 am

A great idea.

I can recommend Westgate Seat of Grimsby, now part of the D M Keith group, for doing a good deal. However, their after sales service is not that good. It seems that as soon as they have clinched the deal they move on to someone else and put you on the back burner.
Have bought a couple of brand new Seats from them and found the same on both occasions.
Perhaps they need a good after sales manager?


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