All Seat Arona related discussions
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LE2468, the heated seats were removed from the Lux spec in August and the Beats Audio was removed sometime between May and July. I'm not sure when these features were actually removed from the cars being built.
I don't have a copy of the November spec (which should have been the basis for your order), but both features were certainly already absent from the August V3 spec onwards (link here https://web1.seat.co.uk/sites/default/f ... 018-v3.pdf).
If your dealer had suggested they would be present on a Lux ordered in November, you may want to have a follow-up conversation with them.
Arona Xcellence Lux 1.0L 115PS DSG Desire Red/Midnight Black