Car in transit?

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Toroidalsquash
Posts: 17
Joined: Wed Jul 31, 2019 8:56 am

Re: Car in transit?

Post by Toroidalsquash » Fri Aug 30, 2019 12:58 pm

Your car is still sat in Barcelona? What was your built week?


buzzted
Posts: 6
Joined: Tue Aug 27, 2019 9:47 am

Re: Car in transit?

Post by buzzted » Mon Sep 02, 2019 10:36 am

Ditch, I'd say your car is on the same ship as ours. It's due in to Sheerness today at 4pm.


Toroidalsquash
Posts: 17
Joined: Wed Jul 31, 2019 8:56 am

Re: Car in transit?

Post by Toroidalsquash » Mon Sep 02, 2019 8:15 pm

Just an update, Comet ace has just docked at sheerness


Ditch
Posts: 20
Joined: Wed Jun 12, 2019 11:01 pm

Re: Car in transit?

Post by Ditch » Tue Sep 03, 2019 6:48 am

Buzzed, thank you, fingers crossed


buzzted
Posts: 6
Joined: Tue Aug 27, 2019 9:47 am

Re: Car in transit?

Post by buzzted » Tue Sep 03, 2019 10:37 am

Well perhaps I jumped the gun, just got this from dealer...

"No news I’m still waiting on the shipping info but as yet it doesn’t appear to be on a boat."

Getting pretty annoyed by the wait now.


Toroidalsquash
Posts: 17
Joined: Wed Jul 31, 2019 8:56 am

Re: Car in transit?

Post by Toroidalsquash » Tue Sep 03, 2019 11:03 am

I just rang Seat customer service and my Arona did come into sheerness last night, so if you call them they can give you an update


buzzted
Posts: 6
Joined: Tue Aug 27, 2019 9:47 am

Re: Car in transit?

Post by buzzted » Tue Sep 03, 2019 11:33 am

Just done so. Worse news possible. Wasn't on that boat.

I've escalated it to management as I fail to see how the car can leave the factory on 13th Aug yet not be on a boat by the 25th!

Now being told I won't get it until very late september / early oct as it won't be leaving Barcelona until Sun 22nd September.

I'm literally fuming.


number6
Posts: 100
Joined: Fri Aug 31, 2018 5:25 pm

Re: Car in transit?

Post by number6 » Tue Sep 03, 2019 12:31 pm

buzzted wrote:
Tue Sep 03, 2019 11:33 am
Just done so. Worse news possible. Wasn't on that boat.

I've escalated it to management as I fail to see how the car can leave the factory on 13th Aug yet not be on a boat by the 25th!

Now being told I won't get it until very late september / early oct as it won't be leaving Barcelona until Sun 22nd September.

I'm literally fuming.
If you're literally fuming, try a bucket of water. ;)


Toroidalsquash
Posts: 17
Joined: Wed Jul 31, 2019 8:56 am

Re: Car in transit?

Post by Toroidalsquash » Tue Sep 03, 2019 4:25 pm

buzzted wrote:
Tue Sep 03, 2019 11:33 am
Just done so. Worse news possible. Wasn't on that boat.

I've escalated it to management as I fail to see how the car can leave the factory on 13th Aug yet not be on a boat by the 25th!

Now being told I won't get it until very late september / early oct as it won't be leaving Barcelona until Sun 22nd September.

I'm literally fuming.
Considering both our cars were made the same week I don’t see how they left yours behind? Considering Pegasus ace has just left Barcelona as well.
I’d be so mad


Snowdaddy
Posts: 361
Joined: Fri Mar 30, 2018 3:53 pm
Location: London / Surrey border

Re: Car in transit?

Post by Snowdaddy » Tue Sep 03, 2019 7:15 pm

Toroidalsquash wrote:
Tue Sep 03, 2019 4:25 pm
buzzted wrote:
Tue Sep 03, 2019 11:33 am
Just done so. Worse news possible. Wasn't on that boat.

I've escalated it to management as I fail to see how the car can leave the factory on 13th Aug yet not be on a boat by the 25th!

Now being told I won't get it until very late september / early oct as it won't be leaving Barcelona until Sun 22nd September.

I'm literally fuming.
Considering both our cars were made the same week I don’t see how they left yours behind? Considering Pegasus ace has just left Barcelona as well.
I’d be so mad
If it has missed 2 ships, and you are escalating, can I suggest you ask some pertinent questions regarding the delay, such as was it faulty, or has it been accidentally damaged. Might have been a problem on train to docks or whilst loading or unloading. If so might be swapped with later build or gone for rectification.

Doesn’t seem logical to have missed 2 ships
Arona Xcelence Lux 115 tsi DSG monsoon grey with orange roof, leather and alcantara interior. Also have a Skoda Roomster.


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