I assume you have tried both USB ports? Mine only works with one of them.

 

Problem solved on my iPhone not connecting to Wireless CarPlay in my facelift car. I had to read the manual to get to the bottom of it but it turns out you have to have Siri turned on and you have to set up CarPlay with a cable before it will connect wirelessly.
Happy to have it all working again

 

Have you tried cleaning the port on both the car and your phone?
Most phones are only ever charged using the port, sometimes not even that if they're being charged inductively.
Lightly use a wooden toothpick on the terminals of the phone and car ports, it might just solve the issue.

 

Hi, thanks very much for the suggestion, I’ll try it tomorrow. Cheers

 

Hi, tried as you suggested but I’m afraid that it didn’t work, thanks very much for the suggestion though, much appreciated. I’ll see if anyone else comes up with something. Cheers.

 

Yes, thanks, actually mines the same, the left one doesn’t appear to work. Tried all sorts, android phone, iPhone, different USB leads! Thanks for your reply.

 

We've had the same issue in my wifes 2019 Arona.

Different cables...USB ports replaced...software updates...new headunit, problem is still there.

At the end of our tether with it. Have video evidence of it happening but dealership is refusing to accept there is a fault still.

At the point of opening a case with the ombudsman as we've been back and forth for months with them and have requested a rejection of the vehicle back in early July, having only bought the car late March...which has been denied, going against the Consumer Rights Act of 2015.

They blame our phones and cables...yet the same phones and cables worked flawlessly in the Seat Leon courtesy cars we had whilst the Arona was back with them for diagnostics and repairs. Work just fine in my 2018 Seat Leon estate too.

Definitely a software issue with the running gear in the Arona, it's the only common denominator in the fault occuring.

Avoid Sytner Select.

My thread on it; https://www.aronaforums.co.uk/threads/rear-speaker-fuzzy-android-auto-disconnecting.2360/

 

I've yet to try to sort out my car's inability to connect my iPhone 12 via wireless CarPlay.

Strangely, its actually worked previously, and still does with my partner's iPhone SE2. But one day it simply stopped connecting to my phone. Reconnection attempts result in a message stating it's unable to connect. I am left with trying a complete reset of the system in the future, losing all my Profile settings in the process, and with no guarantee it'll actually work. (I have completely reset my iPhone to Factory, so it's not the phone.)

The difference is that with the wireless CarPlay, plugging it in using a USB cable actually works for me. But despite being able to utilise CarPlay via cable, it's still wrong, wireless should work, but doesn't.

It has to be said, these MIB units really are a bit rubbish.

 

Update, I’ve ordered an Apple certified USB lead and I’m going to try that when it arrives later today, I don’t think that it’ll make any difference but at least it’s something else to try! The only “workaround” I can think of is pairing my phone to a Bluetooth speaker in the car, at least I can listen to Audible.

This whole business seems crazy, I can’t believe why main dealers appear to be quite happy to say that it can’t be fixed, or find the problem!

 

For reference, the dealership I am referring to is a used car dealership, not a Seat dealership.

We took the car to our closest Seat dealership for them to try and diagnose but it didn't fault when there (the joys of intermittent faults). But they applied a software update, however that didn't help. Nor has the new headunit.

There's something going on with the software in the Arona headunits is all I can think of now. Like I say, our phones and cables work just fine in other Seat's.

 

Thanks, Ive booked mine in with a Seat main dealer, hopefully they will find the problem and fix it.

 

I have always had SIRI deactivated on my iPhone, recently CarPlay would not connect and a message popped up saying I needed to activate SIRI, I did so and CarPlay connected.
This is only after new iPhone running ios18.

 

Ahhhh, that's worth a go. It was around the same time as iOS18 was released that my phone stopped connecting to wireless CarPlay. My "Talk to Siri" is off.
I shall turn it on and report back

 

Thanks, I don’t use SIRI but I’ll activate it and see if it makes any difference.

 

After I activated it I turned off the microphone access to SIRI to outwit the damn thing…

 

😂

 

Found this….

Seat Arona: Connect iPhone To Apple CarPlay - UMA Technology

Learn how to easily connect your iPhone to Apple CarPlay in your Seat Arona for seamless integration of your favorite apps and features.

umatechnology.org

 

Thanks very much for this, it’s pretty much what I did to pair up when I first got the car and it worked fine for well over a year but of late it’s started playing up where it connects fine and then for no apparent reason disconnects. Sometimes if I unplug the usb lead and then plug it back in again it reconnects and works for maybe 10/15 mins and then disconnects again, sometimes it flatly refuses to reconnect and I can’t use it for the rest of the journey. Occasionally I can drive for say 30 minutes and it works fine, but that is only the odd time, mostly it just carries on disconnecting.
I am booked in at a main Seat dealer in a couple of weeks so I’ll see what happens then.
Thanks again for your help.

 

Apple Car Play etc (update) The problem seems as though it maybe sorted. I took advice about getting Apple Certified usb leads and have been using this for the last week or so, and it has been fine, car play works perfectly. My Arona was booked in at a main Seat dealer for this Friday so I’ve discussed it with them and rescheduled the appointment to early January just in case this is “a false dawn!” The person at Seat did actually say that he wasn’t surprised, a lot of people buy cheap leads but they’re just not up to the job. He said that they always use proper Apple leads when testing, that might be why some people are having this problem but miraculously corrects when going to a dealer!

Many thanks for everyones input and I’ll keep you informed.

 

Always best to use Apple cables wherever possible. I know, everything is always good with hindsight!

A lot, and I mean a lot of cheap non-MFi Lightning cables sold by retailers are only for charging. This done to reduce costs (copper is expensive, so the data line is often not even there). As most people use cables to charge devices now as syncing is done wirelessly or over the cloud, these manufacturers get away with it. Also, most aren't doing anything wrong as they usually label them "iPhone Charging Cable" or similar with no mention of data.

In Apple cables (and MFi certified cables), there is actually a small circuit board in the USB plug side. The circuit negotiates charging speed with the device which is why charging is always faster, and safer with an Apple cable. Of course it always includes the data line too. Non-MFi cables are split into 2 groups; restricted constant charging - the lowest charge rate used by Apple, or the less safe unrestricted charging meaning they are more likely to damage the device. Generally known stores like Primark's cables are the former, and market stall and pound shop cables are the latter.

Fingers crossed you've sorted it. And do yourself a favour and recycle those cheap and nasty cables, your iPhone will thank you for it.

 

Thanks for this, I really wasn’t aware of the difference in leads/cables etc, just “assumed” - which really is a dangerous think to do! I’ve now been educated and I hope that others who’ve experienced this problem will now know, use decent leads, there is a difference!

 

Not for us. Same lead, high quality OE from Samsung (Android Auto, not CarPlay), drops out intermittently in my wifes Arona but works flawlessly in my Leon FR estate.

 

I’m going to try a new lead to connect my Motorola tomorrow to use Android Auto, it will be interesting to see how that goes, that’s why I’ve not cancelled my main dealer appointment, just postponed it so I can see what happens. All I’ll say at the moment is that it looks hopeful but no more than that. There appears to be too many others out there experiencing similar problems. I’ll see how the new lead goes with Android Auto and do another update.

 

Android Auto Update:- Disconnected iPhone and went back to my Android Motorola, set it up with my new (proper) usb lead and it’s worked fine today, all apps, Audible, Waze, telephone etc., was only a relatively short journey but so far so good. I’m still not totally convinced that this is a cure but fingers crossed. I’ll keep you updated on my progress.

 

Yeah. My wife's Arona had a new headunit under warranty, and all seemed well for a day or so...then it started dropping out again.

 

Morning. Greetings from Singapore! I am driving a 2018 Seat Arona too and occasionally gets disconnected from my iPhone from Apple CarPlay. Having driven a couple of European cars I realised that sometimes the cause might be a weak/old car battery that is due for replacement. I have experienced in two Citroens and the Seat Arona that after changing the battery, the Apple CarPlay became more reliable. I also agree that using a quality connection leads helped. Hope that this helps. Victor